Help & support
Help & support

For help with a current product or service or refer to FAQs and developer tools

info@info360solutions.com

info@infobms.com

Call Us
Call Us

Call us to speak to a member of our team.

(+233) 543 809 541

(+233) 577 126 710

Business Department
Business Department

Contact the sales department about cooperation projects

(+233) 577 126 710

WhatsApp
WhatsApp

Contact us to open our branches globally.

(+233) 543 809 541

Get in touch

Do you want to know more or contact our sales department?

Visit Our Office
Visit Our Office

54 Owusu Kofi Street, Darkuman. Accra - Ghana

Try Our Product Demo
Try Our Product Demo

Try our demo products for visual walkthrough on how to use our features.

Get in touch with Sales
Get in touch with Sales

Let us talk about how we can help your enterprise.

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

Info360 Solutions offers comprehensive technology and business solutions designed to help organizations enhance efficiency, streamline operations, and drive digital growth.

Our services include:

Software Development & SaaS Solutions

We design and develop secure, scalable software solutions tailored to your business needs, including:

  • Business Management Systems (INFOBMS)
  • ERP and CRM solutions
  • POS systems
  • Inventory management systems
  • Accounting and finance solutions
  • HR and payroll systems
  • School management systems
  • Healthcare management systems
  • Mobile and web applications
  • Desktop applications
  • SaaS platforms
  • API development and integrations

Cloud & IT Infrastructure

We help businesses build reliable and secure technology foundations through:

  • Cloud hosting and migration
  • Server setup and management
  • Network design and deployment
  • Database management
  • Backup and disaster recovery
  • Business email solutions
  • Microsoft 365 and Google Workspace setup

Cybersecurity Services

Protect your systems, networks, and data with:

  • Security assessments
  • Vulnerability testing
  • Penetration testing
  • Firewall solutions
  • Endpoint protection
  • Data security and encryption
  • Identity and access management
  • Cybersecurity awareness training

Digital Transformation & Consulting

We help organizations adopt technology strategically through:

  • ICT consulting
  • Business process automation
  • Digital transformation strategies
  • Technology planning
  • Enterprise solutions consulting
  • IT project management
  • Business analysis

Website & E-commerce Solutions

Build and grow your online presence with:

  • Corporate websites
  • E-commerce platforms
  • Online marketplaces
  • Customer portals
  • Booking systems
  • Payment gateway integration
  • Website maintenance and optimization

AI & Data Services

Use intelligent technology to make better decisions through:

  • Artificial Intelligence solutions
  • Machine learning applications
  • Data analytics
  • Business intelligence dashboards
  • AI chatbots and virtual assistants
  • Data visualization
  • Intelligent automation

Digital Marketing Services

Grow your brand and reach more customers through:

  • Search Engine Optimization (SEO)
  • Social media marketing
  • Online advertising
  • Content marketing
  • Email marketing
  • Branding
  • Marketing analytics

IT Support Services

Keep your technology running smoothly with:

  • Technical support
  • Computer maintenance
  • Network support
  • Server administration
  • Software installation
  • Hardware troubleshooting
  • IT consulting

Travel & Immigration Support

We provide guidance and support services for:

  • Travel consultation
  • Visa application assistance
  • Study abroad guidance
  • Documentation support
  • Relocation planning
  • International education support

Business Consulting

Help your organization grow through:

  • Business strategy development
  • Startup consulting
  • Business planning
  • Process improvement
  • Market research
  • Technology advisory
  • Performance optimization

Training & Capacity Building

Develop digital skills and organizational capabilities through:

  • Software training
  • Programming training
  • Cybersecurity awareness training
  • Cloud computing training
  • AI and data analytics training
  • Digital literacy programs
  • Corporate technology workshops

At Info360 Solutions, we combine technology, innovation, and business expertise to deliver solutions that help organizations work smarter, operate efficiently, and prepare for the future.

Contact us today to discuss how we can help transform your ideas into practical digital solutions.

Getting started with Info360 Solutions is simple. Whether you need business software, IT solutions, digital transformation services, or technology consulting, our team will guide you through every step of the process.

To begin, follow these steps:

  1. Contact Our Team
    Reach out to us through our website, email, phone, or WhatsApp to share your business needs, challenges, or project goals.
  2. Schedule a Consultation
    We will discuss your requirements, understand your objectives, and recommend the best solution for your organization.
  3. Receive a Customized Proposal
    Based on your needs, we will prepare a solution plan outlining the recommended services, features, timeline, and pricing.
  4. Start Your Project or Subscription
    Once you approve the proposal, our team will begin implementation, configuration, training, or service delivery.
  5. Receive Ongoing Support
    We continue to support you through maintenance, updates, technical assistance, and continuous improvements to ensure long-term success.

Whether you are a startup looking for your first digital solution, an established business seeking automation, or an organization planning digital transformation, Info360 Solutions is ready to help you achieve your goals.

Contact us today and take the first step toward building a smarter, more efficient, and technology-driven business.

Yes. Info360 Solutions specializes in custom software development, delivering secure, scalable, and user-friendly solutions tailored to your organization's unique requirements.

We work closely with businesses, educational institutions, healthcare providers, NGOs, and government agencies to design, develop, and implement software that improves efficiency, automates processes, and supports long-term growth.

Our custom software development services include:

  • Enterprise Resource Planning (ERP) Systems
  • Business Management Systems (INFOBMS)
  • Customer Relationship Management (CRM) Systems
  • School Management Systems
  • Hospital & Healthcare Management Systems
  • Point of Sale (POS) Systems
  • Inventory & Warehouse Management Systems
  • Human Resource & Payroll Systems
  • Accounting & Financial Management Solutions
  • Mobile Applications (Android & iOS)
  • Web Applications
  • Desktop Applications
  • E-commerce Platforms
  • SaaS (Software-as-a-Service) Solutions
  • API Development & Third-Party Integrations
  • AI-Powered Business Solutions
  • Database Design & Management

Every project begins with a detailed consultation to understand your business goals, workflows, and technical requirements. We then design, develop, test, deploy, and support a solution that aligns with your objectives while ensuring security, scalability, and ease of use.

Whether you need to build a new application from the ground up, modernize an existing system, or integrate multiple platforms, Info360 Solutions has the expertise to deliver innovative software that helps your business succeed.

We're here to help! If you need assistance with INFOBMS or any of our services, you can reach our support team through any of the following channels:

  • Phone: +233 54 380 9541 / +233 27 712 6710
  • Email:info@info360solutions.com
  • Website:www.info360solutions.com
  • WhatsApp: Chat with us for quick assistance during business hours.
  • Support Ticket: Submit a support request through your INFOBMS client portal for technical issues and service requests.

Our support team can assist you with:

  • Software installation and setup
  • Technical troubleshooting
  • User account and licensing issues
  • System updates and upgrades
  • Training and user guidance
  • Feature requests and product inquiries

Support Hours

  • Monday – Friday: 8:00 AM – 5:00 PM (GMT)
  • Saturday: 9:00 AM – 1:00 PM (GMT)
  • Sunday & Public Holidays: Closed (Emergency support available for eligible customers.)

We are committed to providing prompt, reliable, and professional support to ensure your business operates smoothly.

We are located at 54 Owusu Kofi Street, Darkuman, Accra - Ghana.

Do you provide digital marketing services?

Yes. Info360 Solutions offers comprehensive digital marketing services designed to help businesses increase their online visibility, attract more customers, and grow their revenue.

Our digital marketing services include:

  • Search Engine Optimization (SEO)
  • Social Media Marketing & Management
  • Google Ads (Pay-Per-Click Advertising)
  • Facebook, Instagram, LinkedIn & TikTok Advertising
  • Content Marketing
  • Email Marketing
  • WhatsApp & SMS Marketing
  • Branding & Graphic Design
  • Website Optimization
  • E-commerce Marketing
  • Online Reputation Management
  • Marketing Analytics & Performance Reporting

We develop customized marketing strategies based on your business goals, target audience, and industry. Whether you're looking to build brand awareness, generate qualified leads, increase website traffic, or boost online sales, our team combines creativity, data, and technology to deliver measurable results.

Contact us today for a free consultation and discover how our digital marketing solutions can help your business grow.

  • What happens if I don't renew my license after one year?

  • If you choose not to renew your INFOBMS license after your subscription expires, your software will continue to operate based on the terms of your license. However, you will no longer receive the benefits that come with an active subscription, including:
  • Access to new features and software updates
  • Security patches and bug fixes
  • Technical support from our support team
  • Access to premium modules and newly released functionality
  • Cloud services and online features (where applicable)
  • API, third-party integration, and compatibility updates
  • Your existing data remains yours, and you can renew your license at any time to restore access to updates, support, and all subscription benefits.
  • We recommend keeping your license active to ensure your business stays secure, compliant, and equipped with the latest features and performance improvements.
  • MTN Mobile Money  
    Number: 0541599481 
    Acc. Name: Info360 Solutions
     
  • MTN MomoPay
    Merchant ID:  977631
    Acc. Name: Info360 Solutions

    How to pay via MTN MomoPay
    a. Dial *170#
    b. Select option 2
    c. Select option 1
    d. Enter Merchant ID. ( 977631 )
    e. Enter amount 
    f.  Enter reference 
    g. Verify the business name  ( Info360 Solutions ) and enter your PIN code to complete the payment
     

     

  • Bank Payment

    Bank Details
    --------------------
    Bank Name: First Atlantic Bank
    Account Name: Info360 Solutions
    Account Number: 1157261101018
    Branch: Lapaz


    Bank Name: Cal Bank
    Account Name: Info360 Solutions
    Account Number: 1400008111997
    Branch: Graphic Road

Yes. We offer a free trial for our software, so you can explore its features and determine whether it meets your business needs before making a purchase.

During the trial, you'll have access to key modules and core functionality, allowing you to experience how INFOBMS can streamline your operations, improve productivity, and support business growth.

When your trial ends, you can choose the subscription plan or license that best fits your business. If you need assistance during the trial, our team is available to answer your questions and help you get started.

Ready to try INFOBMS or INFOSKUL? Contact us or request a free demo to begin your trial today.

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